Grievance cell for relief to all users

NEW DELHI: Delhi government's public grievance cell has come out in support of agitated power consumers who received inflated electricity bills from  
June to August but are not getting any relief as they did not file any complaint. The cell said relief should be given to all consumers who received or paid bills which were more than 50% of what they paid in the corresponding period last year, irrespective of whether they have registered their complaint in any forum or not. 

In a letter to Delhi Electricity Regulatory Commission (DERC) chairman Berjinder Singh, chairman of public grievance cell Justice R C Chopra requested the commission to direct the discoms to take suo motu action to give credit to those who have already paid their bills after scrutinizing billing data available with them. 

Chopra added said that DERC should be requested to direct discoms to pay compensation to affected consumers for such faulty bills under the performance standard notifications. 

Consumer activists have also been pushing for the same after the DERC order last month which said that complainants who received abnormally high bills from June to August this year need to pay only 30% more than what they paid in the corresponding period last year. As the order only included complainants, a number of consumer activists cried hoarse saying this was unfair as very few people lodged complaints, and demanded that relief should be given to all affected consumers. 

According to discom BSES, about 3500 consumers will be issued provisional bills by the month end. 


...Justice R.C.Chopra...
Ramesh Chandra Chopra - B.A., LL.B.

Born on December 18,1943. Entire education from schoolto college level at Delhi. Passed out from Law Faculty, Delhi University, Delhi in the year, 1966. 
Selected in the first competitive examination held 
for appointments to Delhi Judicial Service in the year 1971. 

Worked as Judicial Magistrate First Class, Metropolitian 
Magistrate, Civil Judge, Senior Civil Judge and Additional District and Sessions Judge between 1972 to 2000. 

From 1997 to 2000, worked as Member Secretary, National Legal Services Authority on deputation basis. 

Elevated as Judge of the Delhi High Court on 01.12.2000
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